Thursday, August 22 11:30:37
The National Consumer Agency, the statutory body responsible for consumer protection and enforcement of consumer law, took actions against 48 firms in the first half of this year, it said today.
Its Consumer Protection List for the January - June 2013 period shows that it secured six Undertakings from domestic waste operators to change contract terms and conditions, which the Agency considered unfair.
It secured one conviction of a car dealer in relation to the sale of a clocked car, securing a compensation order of E1,750 on behalf of the consumer and one Undertaking from a car dealer in relation to the sale of a clocked car.
It issued 46 Enforcement Actions against traders in relation breaches of misleading pricing and price display legislation (e.g. charging consumers more than price displayed, failing to display product prices).
Karen O'Leary, Chief Executive of The National Consumer Agency said the Agency is committed to using our legislative powers to protect consumers and to ensure that consumer law and rights are upheld to the greatest possible extent.
"We use these powers to address unfair commercial practises in the most appropriate and effective way possible - whether through securing undertakings; issuing compliance notices and fixed payment notices and, if necessary, taking prosecutions."
Following investigations into terms and conditions in standard form contracts being offered by domestic waste collectors to consumers, the National Consumer Agency has secured undertakings from six firms to make changes to their standard form contracts in order to address the issues raised.
The waste operators involved were The City Bin Company, Nurendale Limited t/a Panda Waste; Greenstar Limited; Advanced Environmental Solutions Limited (AES), Country Clean Recycling Limited and Oxigen Environmental. This follows on from an Undertaking secured from Greyhound in late 2012.