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KBC Bank expands Irish retail network

Monday, July 14 12:16:52

KBC Bank Ireland today officially opened its latest hub in Forbes Street in the Grand Canal Square area of Dublin's docklands, as the bank expands its Irish operations.

This follows the launch of other hubs in Dublin, Cork, Limerick and Galway over the past 18 months.

KBC also announced today that it is opening five additional retail banking hubs this year with Swords (opening this week), Stillorgan, Dundrum and Maynooth confirmed as locations so far.

The expansion is part of KBC's development into a full service retail bank, having also launched a number of new products including a current account, suite of insurance products, credit card and mortgage tracker mover product. Further retail product and service developments are planned through the year.

Wim Verbraeken, Chief Executive, KBC Bank Ireland said the bank is shaking up the retail market in Ireland.

"KBC Bank Ireland is today officially opening a flagship new hub in Grand Canal Square, the heart of Ireland's technology and financial centre. We will also open five additional retail banking hubs by year end, with a focus on busy footfall locations in major urban centres. Following the implementation of our retail banking strategy over the past two years, KBC is now a genuine retail banking alternative for customers looking for competitive products, better choice and leading customer service. We will continue to grow our brand and customer base in Ireland by promoting our attractive products and services."

In addition to the hub expansion, KBC has developed its distribution network significantly with an increased number of advisors on the road, mobile bank units and technological innovation including a customer service online chat facility.

The new 1,771 sq ft retail unit is located on the east side of the Grand Canal Square Hotel and Residences Development (The Marker Residences) on Forbes Street, the primary link between the River Liffey and Grand Canal Square, and provides access to office, retail units and residential units. 41 years in Ireland, KBC Bank Ireland is part of the KBC Group, one of Europe's largest banks.

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