Tuesday, September 02 11:16:54
Three Ireland today confirmed details of the restructuring of its business following its recent acquisition and integration of O2 in Ireland that will see 160 redundancies.
It said the roles will be made redundant due to role duplication across the two businesses.
In head office there will be approximately 85 roles made redundant and in retail there will be approximately 75.
Additionally, a number of fixed term contracts across the business will not be extended when they expire, Three Ireland said.
However, it added that 90 permanent customer care roles will be created over the next 12 months. These roles will bring staffing at their customer care centre in Limerick to 440 staff. Additionally, a number of existing contract staff will be made permanent over the next 12 months.
Commenting, CEO of Three Ireland Robert Finnegan said: "These staffing changes are designed to redirect resources to enhance service and to ensure an efficient network that best serves our customer needs. We had signaled that integrating two businesses would inevitably result in some duplication of roles, and whereas we can't side-step that challenge, we can and will ensure that departing staff are treated fairly and generously."
"We are pleased at the same time to be able to create new roles as we bring all customer-facing customer care roles back to Ireland. Additionally, we are confident that our planned E300m investment in our high speed network will require up to 100 full time equivalent roles through third party contractors over the coming three years," Mr Finnegan added.
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