Bank of Ireland has this month named Jackie Noakes as its new Group Chief Operating Officer. In this role, Jackie will oversee a range of services across technology, infrastructure and operations.
With extensive experience in the financial services sector, Jackie has particular expertise leading and implementing technology enabled business transformation.
Noakes is originally from Tipperary, her career has been largely based in the UK where she has held a number of senior positions in the financial services sector, most recently at Legal & General (UK) as CEO of Mature Savings. Jackie also held the roles of Managing Director of Legal & General’s Savings business, as well as Group IT & Shared Services Director and Chief Operating Officer for the firm’s largest operating entity, Legal & General Assurance Society.
As a member of the UK’s Financial Advice Market Review (FAMR) industry expert panel, Jackie led the FAMR working group response covering Employer Best Practice. Prior to her time at Legal & General, she spent 13 years with American Express where she held the role of IT Vice President of American Express Bank Business Solution Delivery services where she was responsible for all aspects of IT.
Jackie has also held roles with IBM (Australia), Blue Cross & Blue Shield (USA), Sun Alliance (UK) and Fireman’s Fund Insurance (UK & USA) and Bank of Ireland (Dublin). She studied IT and Data Processing at University of Limerick and holds MIT Certificates in Fintech Future Commerce and AI in Business Strategy.
Speaking last week, Group CEO at Bank of Ireland, Francesca McDonagh said, "I would like to congratulate Jackie and welcome her to the Group. With extensive experience in financial services and a strong track record in delivering on business transformation, Jackie is a welcome addition to our leadership team and will be an important asset in supporting the Group's strategic ambition, purpose and transformation. Working closely with Steve Collier Transformation Programme Director, Jackie will play a key role in transforming the Group’s operations to maximise potential of the new core banking platform and systems transformation."