Intercom announces plans to hire approximately 150 people in Ireland to bring local headcount to over 400 by the end of 2022. The company is hiring across all locations and departments at every level, with expectations to reach around 1,000 people globally by the end of next year.
Intercom helps businesses deliver ongoing engagement to prospects and customers through personalized and in-context communication across channels, including in-product, messaging, email and more. Its unified platform lets sales, marketing and support teams offer unparalleled customer experiences and build relationships that grow their business. Over 25,000 companies use Intercom, including large, global enterprises like Amazon, Atlassian and Microsoft, fast-growing Irish startups like Tines and &Open, and local Dublin shops like The Ink Factory and Mad Egg.
The Dublin office has served as Intercom’s R&D headquarters since their founding at 3fe Coffee in 2011, giving new hires the rare opportunity to collaborate with technical leadership to bring Intercom’s product to life. The company is also hiring across other critical teams in Dublin tasked with furthering Intercom’s mission and vision, including Sales, Marketing, People, Finance, and Customer Support. The company is supported by the Irish Government through IDA Ireland.
Welcoming the news yesterday, Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar said, "Intercom has been one of the most influential companies in Irish tech over the last 10 years, showing other startups they can build world-class products locally and expand internationally. This announcement is a further sign of Intercom’s commitment to Ireland, and I wish the team every success as they expand their team in 2022."
“We’ve seen strong, continued demand for our platform because the bar for delivering great customer experiences is higher than ever,” added Karen Peacock, CEO of Intercom. “We’re looking for bold and ambitious team members who can help us continue to meet this demand, build the most innovative products, and deliver true value to our customers.”