Switcher.ie have today released their latest Early Exit Fee Survey.
The survey shows that almost three-quarters (74%) of consumers are in the dark about early exit penalties on their contracts for household essentials – 33% don’t know if they would incur a penalty, while 41% are unsure of the amount.
Furthermore, nearly all broadband, phone and energy companies charge early exit fees, which can amount to hundreds of Euro, depending on provider and service.
Managing Director at Switcher.ie, Eoin Clarke said, "We would urge suppliers to make it really clear to consumers what their minimum contract term is, and what they will be charged if they leave before the end of this term."
He added, "During the course of our investigation, we discovered it’s not easy to find this information on some provider websites. We’d encourage consumers to pay special attention to the minimum term, discount period and early exit fees when they’re signing up to any contract."
Source: www.businessworld.ie
