Three Ireland has announced a strong expansion of its operations at its Limerick customer experience centre, with the creation of 175 new jobs over the next four years as the Irish office begins to export services to Three UK business customers for the first time.
The Limerick customer experience centre was established over 20 years ago and currently employs close to 400 people. The Centre is used to advise international clients across a broad range of connectivity services including IoT, ICT products and cost management.
The 175 new jobs will include both full time and part time positions and openings across a range of job titles and experience levels in the B2B sector. The employment opportunities will range from Customer Care, Team Leaders, Operations and Management.
Welcoming the news yesterday, Tánaiste & Minister for Enterprise Trade & Employment, Leo Varadkar said, "These 175 new jobs for Castletroy are really welcome news from Three Ireland. For over 20 years, Three Ireland has invested in Limerick and the Mid-West region, creating jobs and providing services. These new jobs further strengthen the company’s presence and commitment to Limerick and are a testament to the existing staff in Castletroy. The best of luck to the team with this latest expansion."
CEO of Three Ireland and Three UK, Robert Finnegan added, "This expansion of operations in our award-winning Limerick Customer Experience Centre demonstrates the strength of Three’s customer service in Ireland and we are very excited to build on the high standard of talent we have. As the largest mobile telecommunications provider in Ireland by market share, with the fastest overall network, our Customer Care was awarded Contact Centre of the year in 2021 and we’re extremely happy to bring this exceptional level of service to our Three UK Business customers as well."
Source: www.businessworld.ie