Running a hotel can be one of the most rewarding career paths out there, with the bonds you form with customers lasting for a lifetime. With that said, if it’s run in a haphazard fashion, then you might see your hotel becoming your worst nightmare. This guide has been created to help you make the most of your time running your hotel so you’re in the best position to be successful.
Additionally, while the coronavirus pandemic is making it difficult for hotel owners to turn a profit right now, there is hope that by summer the industry will be returning to some level of normalcy. To help you gear up for the return of tourists, this guide has outlined four points for great hotel management.
Easy Online Booking System
While it is a good idea to use a third-party booking system for your hotel when it comes to allowing people to discover your place according to what they are looking for, this isn't the smartest approach when it comes to repeat customers. This is due to the fact that these third-party services often take a cut of the proceedings and can even be misleading. You should let customers know when they check in that for future bookings they can book with you online directly. You will be surprised by the number of people who will take you up on your offer.
Minimise Water Charges
With so many showers, toilets and sinks to provide for, you may find that one of your biggest expenses as a hotel owner is your water bill. This means that managing your water bill correctly can be the difference between a successful business and an unsuccessful one. That's why it's important to take a look and hard look at how much money you are spending on water and try to find a different provider who can help you to make an easy switch. Learn about one great service here.
Basic Hotel Amenities
Whether you run a five-star hotel or a cosy bed and breakfast, it's essential that every room you offer is kitted out with the basic amenities. Run through a checklist of the items that you would like to see in a hotel — such as a coffee machine or easy-to-use soap dispenser — and make sure that they are in each hotel room that you provide. In this industry, it is the little touches that matter — make sure that you go that extra mile in order to satisfy your customers.
Offer Sightseeing Opportunities
In a country as rich as Ireland, with so many beautiful sights to see and so many cultural offerings, there is no opportunity for tourists to be bored. Make sure that when people come to visit your hotel, especially if they are from overseas, that you offer a variety of fun packages that they can make use of when they arrive. Not only will that mean that you make more money, but you will be able to position visiting your hotel as a fun experience that they will never forget.
