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Ryanair reminds customers of new baggage policy

Written by Robert McHugh, on 8th Jan 2018. Posted in General

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Ryanair has today reminded customers of its new baggage policy, as part of its “Always Getting Better” programme. Ryanair has introduced new reduced checked bag fees (and increased check-in bag sizes). The airline says this is to encourage more customers to check in bags and reduce the number of customers with 2 bags at the boarding gates. 

Ryanair claims too many customers were availing of Ryanair’s improved 2 free carry-on bags service, and with high load factors (95% in Dec) there is not enough overhead cabin space for this volume of carry-on bags, which is causing boarding/flight delays.

Ryanair has introduced bag policy changes on all flights as follows:
• The check-in bag allowance has increased from 15kg to 20kg for all bags
• The standard check-in bag fee has been cut from €/£35 to €/£25 for this 20kg bag
• Only Priority Boarding customers (including Plus, Flexi Plus & Family Plus) will be allowed to bring two carry-on bags on the aircraft* from 15th January 2018
• All other (i.e. non-priority) customers will only be allowed to bring one smaller carry-on bag on board the aircraft, while their second (bigger) wheelie bag must be placed in the hold (free of charge) at the boarding gate from 15th January 2018

Speaking today, Ryanair’s Chief Marketing Officer, Kenny Jacobs said, "We’re reminding our customers that from Monday (15th January 2018), only Priority Boarding customers will be allowed to bring two carry-on bags on the aircraft. All other customers will be allowed to bring one smaller carry-on bag on board, while their second (bigger) wheelie bag will be placed in the hold (free of charge) at the boarding gate. This will speed up the boarding of flights and eliminate flight delays, alongside our new checked bag policy which offers our customers lower bag fees for a 33% increase in their checked bag allowance."

Source: www.businessworld.ie

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