Network management company, Fastcom, has helped Smyths Toys reduce its IT costs by €50,000 following a €150,000 deal.
The new deal will see Fastcom provide Smyths with a new complete network management solution which gives the IT department a unique and complete view of their entire network across 86 stores in Ireland and the UK and 4,774 connected devices.
Such a solution is unique in the Irish market and could revolutionise the way IT departments of multi-site businesses operate. Smyths’ unplanned maintenance costs and number of callouts have both now been cut by 50%. IT productivity, meanwhile, has increased by at least 75% as time spent diagnosing and fixing problems has significantly reduced.
Fastcom’s software allows businesses to view their entire network and connected devices from one location. Threats are detected before they can cause any harm, while the time wasted searching for even the most basic issue is significantly reduced.
Managing Director at Fastcom, Ross Palmer says, "IT departments are attempting the impossible. They want complete control of their networks, yet they don’t have the resources.
"Instead, they find themselves wasting time and money on trying to find the root cause of basic problems while their expertise could be utilised elsewhere. Through Fastcom, they can get a complete and detailed view of their entire network from one location; cutting costs and time."
Source: www.businessworld.ie
