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Vodafone Ireland invests €3m across retail stores

Written by Robert McHugh, on 16th Aug 2023. Posted in General

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Vodafone Ireland has announced a new €3 million investment to upgrade a number of its stores. 

The new, three-year investment programme is designed to better equip and futureproof some stores nationwide.

'Future-Forward Digital Hubs'

Vodaphone said the programme of investment will see funding allocated to enhance stores across the country, transforming several locations into 'future-forward digital hubs.'

Almost a quarter of all stores have been retrofitted so far, with plans to refit Vodafone’s whole estate by 2025.

Hi Digital Drop-in Fridays

The Vodafone Ireland Foundation, in partnership with ALONE, is also launching ‘Hi Digital Drop-in Fridays’ in 21 stores nationwide, which will give free dedicated digital support for those over the age of 65, as part of the ongoing Hi Digital programme. 

However, if some Fridays are difficult, people are still encouraged to visit for support and guidance as normal throughout the week. 

Digital Skills Training

Launched in 2021, Hi Digital is a first of its kind programme that provides digital skills training for people over 65, through online and in-person classes across the country. 

Vodafone Ireland stores will dedicate 10am-1pm on Friday as a time when older persons can drop in for practical support using their phones, tablets and devices and other support, based on their needs e.g., using apps, paying bills etc. 

A network of Vodafone employees have been trained as ‘Hi Digital Ambassadors’ meaning they are well equipped to provide these customers with the practical support that they need. 

'Digital Divide'

"Any questions or support required can be answered, be it, contacting a family member or loved one, paying a bill, or downloading an app, and it will further help us to combat the current digital divide across Ireland," said Jenny Hayes, Head of Consumer Sales.

"I encourage family members to spread the word to their parents, grandparents and beyond, about the service which we hope will directly impact communities across Ireland and help more people get connected.”

Source: www.businessworld.ie

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