It was announced today that Emerald Contact Centre will create 200 additional jobs for Waterford to be filled over three years. The announcement was made at the opening event for their new offices located in Confederation House in Waterford Business Park, Co Waterford.
The customer care and sales support provider for a range of global financial, health and travel publications, currently employs 140 staff and this new announcement will bring the workforce to 340 employees by 2021. The 200 additional jobs will include customer support roles for agents with international languages such as Spanish, Portuguese, German, French as well as English.
Speaking at today's event, Minister for Training, Skills, Innovation, Research and Development, John Halligan said, "Today’s announcement demonstrates, once again, that the South East is an attractive location with much to offer investors. These highly skilled multilingual jobs will enable the company to grow, and I look forward to their continued success here in Waterford."
Emerald President, Roseann Miller added, "Emerald has grown steadily over the past few years, surpassing initial projected growth of 50 to 70 jobs, and today’s announcement of 200 additional jobs is a testament to the calibre of people and skillset we have found here in the South East. We fully expect this growth to continue."